Arpit leads every engagement at Curiosity Research personally. His research career spans 11+ years and three continents — four years as UX Research Lead at Google Cloud, where he ran the concept study and adoption diagnosis behind GCP's AI-powered database troubleshooting tools, and mapped the DBA journey that made hotspot detection an engineering priority for Spanner. His experience also includes evaluative research for Google Maps and Search, accessibility-related research for screen readers and hearing aids, and — embedded at a major bank in Johannesburg — redesigning banking process flows used by thousands of customers.

He holds a Master's in Design from the National Institute of Design and is a Certified Usability Analyst.